Online Ordering & Delivery Marketplace

Let's take the stress out of food delivery—so you can focus on what you do best.

Running a restaurant is already a full plate. Partnering with us means smoother deliveries, happier customers, and more time back in your day. We help you reach more diners, reduce order errors, and unlock new revenue opportunities—without adding extra chaos to your kitchen.

Scroll down to see how we’re not just another delivery service. We’re built to help restaurants grow.

Partnership plans made to work for you, with you.

BASIC Established

Already running a solid operation? Let’s help you deliver smarter.

If you're an established merchant who just needs reliable delivery on demand—and you're looking to cut down on costs—we’ve got you covered. No fluff, no extras you don’t need. Just fast, efficient service that keeps your bottom line in check.

Let’s help you deliver more while spending less.

PLUS Distance

Already running a solid operation? Let’s help you expand your radius.

Let’s help you deliver more while spending less.

We’ll help you expand your delivery radius, tap into new markets, and keep your loyal diners coming back. More reach, less overhead—that’s the kind of growth we like to serve.

PREMIER Partner

Whether you're well-established or just getting started, let's become partners for success.

Whether you're a well-established spot or just getting started, if you're looking to tap into delivery on demand (DOD) and simplify your operations, you're in the right place. We help restaurants boost customer volume, grow revenue, and make the whole process way smoother—without the usual headaches.

Let’s make your business run smarter, not harder.

22%* commission per delivery order

1%* commission per pick-up order

25%* commission per delivery order

1%* commission per pick-up order

$169/month, locations are additional

15%* commission per delivery order

0%* commission per pick-up order

Online Ordering

Smart Links

Direct Website Ordering*

Branded Mobile App

Shared Food Booking App

Order Management

POS Integration*

Order Taking App

Delivery Orders over the phone

Customer Reach

Reach nearby customers

Reach customers further away

Customer Fees

Lowest Delivery Fee

Lowest Service Fee

Marketing

Email Marketing

Free Delivery Promotions

Advanced Marketing

Support/Payments

Account Manager

Support for Customers

Cash Payments

Credit Card Payments

Payment Protection*

Established

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Distance

A

Partner

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Get discovered by more hungry locals—without lifting a finger through our shared partner mobile app.

Get your restaurant in front of more hungry locals.

When you join our delivery service, we’ll automatically feature your restaurant in our virtual food court. That means nearby customers can easily find you and place orders through the FoodBooking app, right alongside other local favorites. It’s a simple way to get more eyes on your menu and more orders coming in—no extra work required.

Delivery maps to support your goals.

Want to reach customers down the street—or across town?

No problem. Whether you're focused on nearby diners or expanding your reach a little farther out, our delivery maps are built to support your goals. We’ll help you get your food where it needs to go, fast and hassle-free.

Branded mobile app you say? Yep!

Your own branded mobile app—yep, that’s included in premier.

Give your customers a direct line to your restaurant with a custom app that’s all about your brand. It’s your logo, your menu, your vibe—right in their pocket. Easy ordering, repeat business, and a slick experience that feels totally yours.

FAQ's

Have additional questions? Click the button for more information.

Additional FAQs

What makes your company different from other food delivery companies?

Here’s what really sets us apart—our drivers work for us.

Unlike most delivery platforms that rely on independent contractors, our drivers are actual employees. That means we can train them properly, set clear expectations, and hold them to a higher standard of service. You get more reliable deliveries, and your customers get a better experience. Everyone wins.

Every order gets delivered—no cherry-picking, no skipped stops.

Our drivers are employees, not independent contractors, which means we can hold them to a higher standard of service. They don’t get to pick and choose which orders to take—they deliver what’s assigned, so your customers get their food on time, every time. And because we pay our drivers fairly, they’re not relying on tips just to make ends meet. That leads to more consistent service, happier customers, and fewer headaches for you. It’s a win-win for everyone involved.

Yep, your customers can pay with cash.

We’re one of the few delivery services that still make that possible. No hoops, no hassle—just good old-fashioned cash at the door. It’s one more way we keep things simple and flexible for you and your diners

Most delivery companies make it all about them—we make it all about you.

While others pour their marketing into promoting their brand, we’re here to support yours. Our focus is on your restaurant, your goals, and what makes your business stand out. Because when you grow, we grow. Simple as that.

We pay fast—and we keep it simple.

Unlike other delivery platforms that make you wait around, we offer a more frequent and reliable payout system. No more wondering when you’ll get paid or chasing down missing earnings. You deliver, you get paid—quick and easy, just like it should be.

Why does FIELDS SMITH charge a commission on orders?

Our commission helps cover the operational costs of providing a reliable, high-quality delivery experience for both customers and restaurant partners. This includes driver compensation, platform maintenance, customer support, and ongoing improvements to our technology and logistics systems. By charging a fair commission, we’re able to support local businesses, ensure timely deliveries, and maintain the level of service our customers expect.

Can FIELDS SMITH's delivery services integrate with my current POS provider?

Our delivery platform currently integrates with Revel POS, Square POS, Deal POS, and Oracle Simphony POS systems. For businesses using other point-of-sale solutions, we offer custom integration services upon request for an additional fee.

What kind of customer support do you offer?

We offer two customer support options for our restaurant partners. You may choose to have our customer service team assist your diners directly by displaying our support line on your merchant listing. Alternatively, you can opt to handle all customer inquiries in-house, with diners directed to your restaurant for support.

What happens in the event of a charge back?

Chargebacks are an unfortunate reality in payment processing. To safeguard your revenue, we offer optional Payment Protection at $0.25 per order. We strongly encourage all merchants to enroll—because with this protection, you retain 100% of the order value regardless of the chargeback outcome.

Can I use FIELDS SMITH food booking and delivery solution if I use another third-party platform?

Absolutely. Our goal is to prove that FIELDS SMITH delivers the most cost-effective and dependable alternative to other third-party platforms. By consistently earning diner loyalty, we help drive repeat orders and maximize your revenue—making us your #1 delivery solution.

Do I need to have a website and/or online ordering platform in order to work with FIELDS SMITH?

No. As part of your partnership with FIELDS SMITH, we develop a custom online ordering platform and an SEO-optimized website tailored specifically to your restaurant’s brand and needs.

A few quick notes to keep things clear

Additional fees:

Credit card processing fees fees are 2.9% + 30¢ per order.

We offer Payment Protection for an additional 25¢ per order. Find out more by clicking payment protection.
$99 Annual Developer Fee paid directly to Apple for branded mobile apps.
$250 - $450 for printer.
$100 - $200 for tablet.

Additional Information

We process payments through Stripe Connect. You will need to set up a connect account through our business before any payments to your establishment can be processed.

We process ACH payments to your establishment's connect account daily, Monday - Friday. These funds will automatically be processed to your account of choice based on the frequency you set in your connect account. You have the ability to complete an instant payout through your connect account for a fee.

You can access your billing portal to view and download invoices anytime by going to our Billing Portal.

Standard delivery covers up to 2 miles. Expanded radius is up to 6 miles.

You will always be in control of your menu and pricing. We do not mark-up menu prices for our services.

Customers have the ability to pay with cash; you will receive payment for that order the same way you would as if they paid with a credit card; through ACH Credit.